by ***Update 15 hours***
After reaching a peak of more than 1,200 user complaint reports at 1:15 p.m., the complaints slowly began to subside. And although there are still those who continue to have problems, it seems that the general incident with Movistar has already been corrected.
***Original News***
If you are from Movistar and you have been having connection problems for a while when calling using your company’s telephone line, you are not the only one. The Spanish operator is having problems today and The number of user complaints has skyrocketed since 12:38 noon today, Tuesday the 7th time at which the incident appears to have occurred.
Fall of Movistar
As We can see on the DownDetector website, which shows real problems in services, websites and applications in time, Movistar is having connection problems and there is a peak in user reports that covers cities and towns on the Spanish peninsula such as Madrid, Valencia, Barcelona, Bilbao, Malaga or Seville.
On social networks we are seeing messages from users of Movistar company telephone lines who are sending reports to the operator, alleging problems calling via mobile, landline, and even with business emails. Corporate customer lines are the most affected, it seems. And for the rest of the users, they experience problems when making and receiving calls and using services and applications such as WhatsApp.
Movistar is working to solve the problem as has announced through his official account:
“We apologize for the inconveniences. We are working to restore the service so that you can use it again shortly. Greetings.“.
